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The Primrose Centre

Be safe, be happy and learn

Contact Details


Safeguarding at The Primrose Centre

Nothing is more important to us than the safety and welfare of our pupils.  We are fully committed to safeguarding and promoting the welfare of our children and young people within our school community.  We work closely with parents/carers and a range of professional external agencies to secure this.  We have a Child Protection/Safeguarding Policy which can be accessed below.  A copy of the document is also available from the school office.


Our school Designated Safeguarding Lead (DSL) is Mrs Rachel Kelly If you have any concerns please come and speak with her.

We also have a Deputy Designated Safeguarding Lead: Mrs Paula Hale, Deputy Headteacher.

Alternately you can call Sandwell Children's Social Care Team:


Useful Contact Numbers/Websites

Sandwell Childrens trust (MASH/SPOC): 

Contact email:

Telephone:             0121 569 3100 (also use for out of hours)


Local Authority Designated Officer (LADO):  Michelle Pinnock-Ouma

Contact email:        


Online Directory of Early Help Services  - Includes DA services, foodbank details, emotional well-being support


Helpline numbers

NSPCC Adults Helpline                                             0808 800 5000      

Refuge 24-hour National Domestic Abuse Helpline  0808 2000 247

NSPCC Childline                                             0800 1111 


It is everyone's responsibility to safeguard children and protect them from harm.